The popularity of mobile solutions has grown immensely over the past decade, mainly due to their convenience, but also because they benefit companies of all types and sizes in a variety of ways. This is especially true for companies dealing with route accounting and direct store delivery (DSD) solutions. When workers travel from place to place, mobile technology is required to get the job done. Mobile solutions provide huge improvements in accuracy and efficiency for DSD, which, in turn, leads to larger profits for businesses.
There are four main ways mobile solutions help improve the cost-effectiveness of DSD:
Real-time information access throughout the enterprise
Having real-time visibility throughout an enterprise can be a daunting feat. For businesses with direct store delivery solutions, the challenge is to receive detailed and error-free information from workers in the field. Mobile devices can greatly reduce invoice errors, and they also allow invoices to be sent and received faster than ever. Every invoice error creates problems, not only because time is wasted while trying to correct the information, but because a company’s reputation can be damaged and customers can be lost.
Having mobile devices that can print invoices at the time of delivery can greatly reduce disputes or errors because they can be reviewed with the customer. In addition to reducing conflicts, sending invoices with a mobile computer means the billing cycle can begin immediately. More accurate and efficient invoices will keep customers satisfied and can potentially lead to more business.
Real-time information access can also be vital to inventory management. Mobile solutions offer organized forms that allow workers to update the status of deliveries faster than ever. Safeguards can even be put in place to validate the data entry from workers; ambiguous entries can be flagged for evaluation. The use of mobile devices in DSD will keep inventory levels accurate, which means shrinkage can be eliminated and items can always be kept in stock. An accurate and up-to-date inventory is essential for businesses looking to improve the cost-effectiveness of their operations.
Direct store delivery operations rely greatly on the efficiency of their drivers. In order to truly improve the cost-effectiveness of DSD, businesses need to ensure that their drivers are being productive and that they are following the most efficient routes. Mobile devices often feature GPS technology that gives managers visibility into their drivers’ locations, productivity, and route capacity. This real-time information can help business owners make better decisions in regards to routes, and it can even give them the power to change routes in the middle of a schedule.
More efficient operations
Mobile solutions can go wherever employees go, so there is no running back and forth and no time wasted. Handheld mobile computers have become the preferred DSD solution thanks to the wide number of applications they can handle. Instead of carrying multiple devices, workers can utilize a mobile device that offers computing, signature capture, barcode scanning, and voice communication.
Mobile devices come in a variety of sizes or keypad layouts and offer varying degrees of ruggedness, which means businesses offering DSD can find the perfect fit for their solutions. Mobile computers can also be integrated with peripherals.
The pervasive nature of technology in the world today has led to extremely competitive industries. The best performing DSD businesses have all adopted the most efficient, profitable, and accurate technologies. Mobile solutions offer a variety of tangible benefits to direct store delivery; businesses looking to improve the cost-effectiveness of their operations should invest in mobile devices.
Quest Solution’s newest enterprise software solution, Route Edge, is the ideal mobile solution for improving the cost-effectiveness of DSD. Route Edge eliminates time-consuming errors in the field and workers can manage inventory, orders, returns, deliveries, and collect cash or check payments. Learn more about this configurable, scalable solution by downloading the Route Edge brochure!