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Why Voice Enablement is the Missing Feature in Every WMS

The addition of voice enablement to a warehouse management system immediately boosts the efficiency of a business and increases the value of business applications.  These improvements are realized so quickly because voice eliminates pauses in productivity that usually occur when employees enter data into a mobile computer.  The hands-free nature of voice allows employees to continue working throughout the day and can even combine with other types of data entry – like barcode scanning – to ensure the accurate completion of tasks.

Voice enablement is the missing feature in every WMS because it:

  1. Is easy to integrate

Voice technology adds a significant amount of functionality to a warehouse management system, and there’s no need to worry about a time consuming implementation process.   Implementation is so simple because:

  • They often come with Telnet and browser applications
  • There is no voice server
  • No changes need to be made to the WMS
  • Network traffic is not changed
  • There are no voice profiles to manage
  1. Offers increased flexibility for applications

Voice enablement empowers organizations to choose the most efficient input method for each application.  Although voice functionality has a lot of operational benefits, it isn’t meant to be used for every type of task. RFID technology, barcode scanners, and data entry keyboards are all best suited for certain situations.  In instances where serial numbers need to be recorded/inputted, barcode scanners offer the most efficient method.

Voice simply adds an additional layer to a warehouse management system.  Taking advantage of it when necessary and avoiding it when it isn’t needed helps increase the efficiency of business operations.

  1. Increases productivity and accuracy

Even without voice enablement, mobile computers offer impressive boosts to productivity and accuracy.  The advantage of voice enablement is that hands-free operation allows employees to continuously work; there are no pauses while employees enter data into mobile computers.   The system can confirm voice entry, so workers won’t even have to look at the screen to verify that the information was recorded.  Voice enablement makes processes truly streamlined – there are no stoppages or hiccups, so information is being passed on instantaneously.

As important as productivity is, business owners know that information becomes useless if it is inaccurate.  Voice enablement greatly reduces data entry errors because wearable scanners can scan selected items while also recording spoken information.  If there are any discrepancies between the spoken and scanned data, employees can act immediately to set things straight.  This combination of data entry options greatly improves the accuracy of operations.

  1. Improves safety in the workplace

With voice enablement in place, workers no longer have to periodically look at mobile computer screens.  This eliminates distractions and allows them to keep their eyes on the work at hand.  Workers who operate vehicles – such as forklifts – will experience the biggest safety boost; distractions are safety hazards, especially when heavy machinery is involved.

Voice enablement is the missing feature in every warehouse management system.  The operational benefits voice technology provides can work wonders for a business’ efficiency. Voice has been proven to provide information accuracy of 99% and boosts warehouse application productivity by at least 10%.  Voice technology even carries benefits outside of the warehouse; it can be used for mobile inspections and a variety of field services.

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