Solutions

Route Accounting

The Quest Solution for Route Accounting

How can a manufacturer or wholesaler deliver quicker, more accurately and more profitably?

Route accounting solutions from Quest combine rugged handheld mobile computers with mobile printers to quickly deliver goods and manage inventory while increasing accuracy and reducing shrink. Products can be tracked from delivery dispatch to onsite servicing to route reconciliation.

Loading, shipping and delivering the right product in the right quantity increases customer satisfaction, and reduces out-of-date product and inventory. Profits are increased while labor is lowered.

Pre-sales reps and merchandisers can use current promotions and customer buying patterns to offer better customer service while increasing sales, entering more orders in less time. Competitive pricing and sales analytics equip field personnel with the tools that they need to up-sell and cross-sell.

Direct Store Delivery

Our award-winning computer integration solutions allow your employees to capture signatures, scan delivery information and log in issues or concerns - up to the minute.
Data can be collected at the point of exchange to validate product movement. Some direct store delivery applications use wireless handheld computers and a paperless DEX/UCS system that verifies that all items arrived and are received and invoiced correctly.

Presales/ Merchandising

The VIA Route presales automation solution from Quest is ideal for companies in many different markets.
Field sales personnel equipped with up-to-date information on mobile devices work faster, more efficiently and less expensively. Empowering your workforce with this information and on a mobile device provides better customer service, increased sales and more profit to the bottom line.

Inventory Management

Handheld scanning devices make short work out of maintaining the truck’s inventory. At the beginning of each day, the truck’s initial inventory quantities are downloaded onto the device along with the orders and are verified when the driver performs a start-of-day inventory count.
These inventory quantities are adjusted as the driver delivers product and accepts returns. At the end of the route, the driver performs an end-of-day inventory count and reconciles the results.

Customer Relationship Management

Using mobile customer relationship management (CRM) devices and software enables the people closest to the customers to acquire up-to-date information and provide instant feedback on their interactions with their customers.
By adopting customer-based measures and practices, your company will develop end-to-end processes to serve your customers better as well as increase your revenue.